Mission

Services

To provide the best quality customer support and maintenance.

Our quality service is based on:

• Certified and trained professionals.
• A warehouse of parts.
• Preventive maintenance.

• Maintenance agreements (8x5, 24x7 and critical mission).

• Preventive and corrective maintenance.

• Systems migrations.

• Network administration and operation (LAN/WAN -  TCP/IP, Ethernet, Token Ring).

• Computer room installation and conditioning.

• Outsourcing and Facility Management.

• Disaster Recovery.

• Certification of Structured Cabling.

• Capacity Planning and Tuning.

• Training for Operators.

• Moving Equipments and Networks.

• Software maintenance and updating.

• Help Desk installation and operation.

Hardware and Software supported

       Hardware

•  HP NonStop Servers (Tandem)
• Nortel (PABX and DE)
• HP Servers
• Sun Servers
• 3Com
• Cisco
• Polycom

• firewall

• Atalla

• Lucent
• Gematronik (Radars)
• Ericsson (PABX)
• PCs

       Software

• Alaric

• ACI Base 24

• ICE

• Prognosis

• Microsoft-Windows

• Veritas

• Linux

• Maestro

• Esnatech

Added Value

• National Coverage
  • Branches: Caracas, Maracaibo, Pto. La Cruz and Valencia.

  • Service Points: Barinas, Punto Fijo and Puerto Ordaz.

• Central Warehouse: 140 MT2

• Regional Warehouses: Maracaibo and Puerto La Cruz

• Professional Services.

• Repair Laboratory.

• Certified Personnel.

Sun Microsystems Authorized Service Center